Assertive outreach
We go to the people who need us
Proactive, person-centred support for those who may have fallen through the cracks in the system.
◖ Explained
What are assertive outreach services?
Assertive outreach services support people experiencing a wide range of circumstances — from short or long-term mental health difficulties, to homelessness, to drug and alcohol dependency. We offer comprehensive support, which can include access to medical care, counselling, housing and other health and social care services.
These services are proactive: we reach out directly to people who may not be getting the help they need. We go to those who may have fallen through the cracks — wherever they are and wherever they feel most comfortable — to offer the support they deserve.
Who we support
Mental health difficulties
Short or long-term — we offer steady, non-judgemental support.
Homelessness
For people who are homeless or at risk of losing their home.
Drug & alcohol dependency
Compassionate help for people affected by substance dependency.
Helping people access
How outreach works with us
- We meet people where they are — at home, in the community or wherever feels safe
- We build trust gradually, at a pace that suits the person
- We work alongside GPs, mental health teams, housing officers and charities
- We help with appointments, benefits, forms and getting to services
- We support daily living skills to build confidence and independence
- We keep in regular contact so nobody is left on their own
Professionals can refer someone directly using our referral form, and individuals or families are always welcome to call us.
Join our Team
Make a difference by caring for others
Become part of the Caredig Care community and discover the reward of making a genuine difference to the lives of those we support.
Caredig Care Training
Our accredited training programme
Our training programme prepares staff with the right and relevant training, developing their skills to meet the needs of the people they support.
Have any questions for us?
We aim to respond within 18 hours
Get in touch by phone or email, or simply pop a message into our contact form. We’ll be ready and happy to help.